Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays, before being transferred to the applicable shipping carrier. Orders may be prepared and fulfilled through authorized third-party fulfillment and logistics providers.
Shipping Methods & Estimated Delivery Times
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | Calculated at checkout |
| Express Shipping | 2–4 business days | Calculated at checkout |
| International Shipping | Varies by destination | Calculated at checkout when available |
Order Tracking
Once your order has shipped, you may receive a confirmation email containing tracking information. Please allow approximately 24–48 hours for tracking information to become active after the shipment has been transferred to the carrier.
International Orders
International shipping availability may vary by destination. If international shipping is available for your location, applicable shipping options and charges will be displayed during checkout. International shipments may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country or carrier. Unless collected during checkout or otherwise stated, these charges may be the responsibility of the recipient.
Incorrect Address
Please verify that your shipping address is accurate and complete before submitting your order. If you notice an error, contact us at contact@sedavelo.com as soon as possible. If the order has not yet entered fulfillment or been shipped, we will make reasonable efforts to update the address. Once a shipment has been transferred to the carrier, we cannot guarantee that the delivery address can be changed.